Privacy Policy

1st Dawn Bookkeeping
Last updated: 29 September 2025

1. Who We Are

We are 1st Dawn Bookkeeping, an Australian bookkeeping service based in Queensland. Our website address is: https://1stdawnbookkeeping.com.au.
You can contact us at:

2. What Personal Data We Collect

We may collect the following types of information when you interact with our website or services:

  • Contact details: name, email address, phone number.

  • Account information: when you sign up or enquire through our forms.

  • Technical data: IP address, browser type, and device information.

  • Cookies: to improve your experience and analyse site traffic.

  • Financial data: only when directly provided for bookkeeping services.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To provide bookkeeping and related services.

  • To respond to enquiries and client requests.

  • To improve website performance and user experience.

  • To comply with legal, taxation, and regulatory obligations.

  • To send important updates and service information (with consent).

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enable essential site functionality.

  • Track performance and usage analytics.

  • Provide social media and embedded content features.
    You may disable cookies in your browser, but some features of the site may not function properly.

5. Sharing Your Data

We do not sell your personal data. We may share data only with:

  • Service providers (such as secure hosting, analytics, or payment processors).

  • Regulators or authorities where legally required.

  • Third-party integrations (e.g., embedded content, spam detection tools).

6. International Transfers

If personal data is transferred outside Australia, we ensure appropriate safeguards are in place to protect your privacy.

7. How We Protect Your Data

We take reasonable technical and organisational measures, including:

  • Secure hosting and encryption.

  • Limited access to personal data.

  • Regular updates and security monitoring.

8. Data Retention

We retain personal data only for as long as necessary:

  • Contact enquiries: up to 12 months.

  • Client financial records: as required by Australian tax law (generally 5–7 years).

  • Website analytics: up to 26 months.

9. Your Rights

You have the right to:

  • Request a copy of the data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing communications.

  • Make a privacy complaint to the Office of the Australian Information Commissioner (OAIC).

10. Do Not Track

Our site respects browser “Do Not Track” signals and will not load non-essential tracking if enabled.

11. Changes to This Policy

We may update this policy from time to time. The latest version will always be published on this page with the “last updated” date.

12. Contact Us

For any privacy-related questions, please contact:
1st Dawn Bookkeeping
Email: info@1stdawnbookkeeping.com.au